Accountancy
127
Agriculture, Fishing
1
Finance, Insurance
93
Call Centres
0
Catering & Hospitality
68
Construction, Property
103
Customer services
72
Defence/Armed Forces
67
Education
2
Electronics
61
Engineering, Manufacturing 102
Graduate, Trainees
70
Healthcare & Nursing
87
Human resources
77
IT & Internet
447
Legal
78
Management consultancy 55
Marketing, Advertising, PR 83
Media, Creative
8
Non-profit, Charities
1
Public sector & Services
8
Recruitment sales
80
Retail, Wholesale
64
Restaurant & Food Service 6
Sales
134
Science
11
Secretarial, Administration 28
Security
0
Senior appointments
5
Telecommunications
3
Transport, Logistics
6
Travel, Leisure, Tourism
20
Other
58
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
|
Section: IT & Internet Vacancy 463 |
| Post:Technical Customer Service Co-ordinator - East Sus
|
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
|
| Gender |
Has no value
|
| Education: |
no
|
| Work schedule: |
Has no value
|
| Work place: |
Bradford
|
| The announcement text: |
Technical Customer Service Co-ordinator - East Sussex - £22k
Our client in the East Sussex area is looking for a Technical Customer Service Co-ordinator. must have strong knowledge and experience with SAP, Lotus Notes, Microsoft Office, will have IT skills and a technical qualification to HNC*HND or equivalent. Will have experience in a strong customer service environment and should have a good telephone manner and communication skills. Responsibilities will include: To respond promptly and professionally to telephone and email enquiries from customers, agents and distributors taking action, or passing on to the appropriate member of the Customer Service team for action. To ensure that all enquiries*service jobs are logged on the appropriate IT system and that they are progressed, completed and invoiced (if appropriate) within the agreed target timescales. To co-ordinate the UK repair and service activity to ensure that repairs and service calls are completed and invoiced (if appropriate) within the agreed target timescale. To monitor customer satisfaction levels and the departmental performance through analysis of response times and seeking feedback from customers on their experience of our clients Customer Service Centre against departmental targets. To provide administrative support to the Customer Service Manager, eg. analysis and production of reports on departmental performance against targets. To take part in customer service improvement initiatives as required by the Customer Service Manager. To undertake special project work as agreed with the Customer Service Centre Manager, as required.
|
| Contact information |
| Employer: |
|
| Email: |
1133@kingstoncareer.informnow.com
|
| Phone: |
0115 840 7597
|
|
| |
Publication date: 2009-03-30 22:27:03
|
| |
|
|
